What happens when you close your CrownCoins account, and what are the restrictions on reopening or creating a new account?
Closing your CrownCoins account involves several implications and restrictions, which users must understand to make an informed decision. This article provides a detailed explanation of what occurs after account closure and outlines the limitations on reopening or creating new accounts.
Account Closure: What to Expect
When you close your CrownCoins account:
Immediate Accessibility Changes: Your account becomes inaccessible after you refresh or exit the page following the closure. If you have a game session running at the time, you may be allowed to finish it, but you cannot perform other actions such as making purchases or engaging in transactions.
Loss of Benefits: Upon closure, you will lose your VIP Dynasty status, including perks like weekly gifts, offers, exclusive games, and access to the VIP support team. It is not guaranteed that these benefits can be reinstated if your account is reopened after the closure period.
Reopening Restrictions
CrownCoins enforces strict policies regarding account reactivation:
Three-Month Waiting Period: Once your account is closed, it cannot be reopened for a period of three months. This restriction is strictly enforced to prevent immediate reaccess of closed accounts.
Duplicate Accounts: Creating a new CrownCoins account during this three-month restriction period is not permitted. Additionally, any winnings or activities associated with duplicate accounts will not be recognized or honored.
Alternatives to Account Closure
If you wish to avoid full account closure, you can choose to place your account on a cooldown period. During this time, your gameplay will be temporarily blocked for the duration you specify. Once the cooldown period ends, your account will automatically reopen without any further action required, and you will retain all your existing benefits.
Policies on New Account Creation
CrownCoins operates under a one-account policy to ensure fairness and compliance with its terms of service.
During the Restriction Period: You are not allowed to create a new account while your closed account is still within the three-month restriction period.
Post Restriction: Once the three-month restriction has passed, you may request to re-open your account and your request will be reviewed by our team.
Penalties for Duplicate Accounts: Attempting to circumvent these rules by creating a duplicate account may lead to the permanent deactivation of all your accounts, and the forfeiture of winnings or balances from such accounts.
Summary
When you close your CrownCoins account, it immediately becomes inactive, and access is restricted after a refresh or exit. The account cannot be reopened for three months, and creating a new account during this period is prohibited. Users lose all associated privileges like VIP benefits upon closure. Adherence to the one-account policy is strictly enforced, with significant consequences for violations. For further assistance or clarity, consult CrownCoins' Terms of Service or contact support.