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How can I limit my gameplay?
How can I limit my gameplay?

Tools available for you to control your playtime and spending

Updated over 2 weeks ago

Responsible Gaming Features at Crown Coins Casino

At CrownCoins Casino, we prioritize the well-being of our players and strive to provide a safe and responsible gaming environment. We understand that gambling can be a fun and exciting activity, but it is important to maintain control over your gaming experience. That's why we offer a variety of responsible gaming features to help you stay in control.

Limitations for Responsible Gaming

Our responsible gaming tools encompass various types of limitations designed to help you manage your gaming habits and prevent excessive gambling.

When you submit a request, you will have the option to choose from different limitations.

Updating Your Purchase Limit

Purchase limit will apply a 24-hours USD purchase limit.

Each purchase attempt will be checked against this limit over the last 24 hours, regardless of the date or day of the week. Purchases will only be approved if they do not exceed this limit.

To place a purchase limit open a new support ticket, than choose "Responsible Gaming" and "Update purchase limit"

Setting a Cooldown Period

Another option for limiting your gaming activity is to set a cooldown period. This means that your account will be locked from playing for a specified period of time, which can be set for up to 30 days.

To place a cooldown period open a new support ticket, than choose "Responsible Gaming" and "Ask for play cooldown".

Closing Your Account

In cases where you wish to suspend your account indefinitely, you can choose the "Close Account" option. This is a last resort option and should only be used if you feel that you need a break from gambling.

Responsible Social Gameplay Policy

For more information on our account limitation tools, please refer to our Responsible Social Gameplay Policy. We encourage all of our players to familiarize themselves with this policy and use our responsible gaming features to maintain a healthy and enjoyable gaming experience.

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