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How can I update my personal info?

Learn how to update your Address, Email and Phone Number

Updated over 2 weeks ago

Updating Personal Information

At some point, you may need to update your personal information on our platform. This can include your phone number, address, and email. In this article, we will guide you through the process of updating your personal information.

Verification Process

Before you can make any changes to your personal information, we require a full verification of your account. This is to ensure the security of your account and prevent any unauthorized changes.

Updating Your Personal Information

To start the process open our support menu and click "Update personal info", then choose the info you wish to update.

Once you have selected the information you want to update, follow the steps outlined in the process itself. Once you have successfully completed the process, you can expect the following:

Updating Your Phone Number

If you are updating your phone number, you will need to refresh the game and insert your new phone number when you first visit a slot game. Please note that if the phone number you wish to add is already taken, you will not be able to use it. In this case, please use a different phone number. If you encounter any issues, please contact our Support Team for assistance.

Updating Your Email

If you are updating your email, our agents will update it for you and notify you once the process is completed. If the email you are requesting is already taken, we will inform you and work with you to find a solution.

Updating Your Address

If you are updating your address, our agents will provide you with a means to upload a new proof of address and assist you with updating your address. This is to ensure the accuracy of your personal information and prevent any potential issues with withdrawals or account verification.

Conclusion

We hope this article has helped you understand the process of updating your personal information on our platform. If you have any further questions or encounter any issues, please do not hesitate to contact our Support Team for assistance.

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