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How can I cancel my redemption?
How can I cancel my redemption?

Learn to cancel a pending redeem

Updated over a week ago

How to Cancel Your Prize Redemption Request

If you have submitted a Prize Redemption Request but have changed your mind or need to make changes, don't worry! Canceling your request is a simple process. Just follow the steps below to cancel your request and make any necessary changes.

Cancelling Your Request

To cancel your Prize Redemption Request, you just need to go to the Redemption page and click the "Cancel" button. This will immediately cancel your request and your coins will be transferred back to your balance.

It's important to note that you can only cancel your request while it is awaiting approval. Once your request has been approved, the cancellation option will no longer be available.

Why Would I Need to Cancel My Request?

There are a few reasons why you may need to cancel your Prize Redemption Request. Perhaps you made a mistake when submitting your request and need to make changes. Or maybe you just changed your mind. Whatever the reason may be, canceling your request is a quick and easy solution.

What Happens After I Cancel My Request?

Once you cancel your request, your coins will be instantly back in your coins balance. You can then make any necessary changes or submit a new request.

If you have any further questions or need assistance with canceling your request, please don't hesitate to contact our customer support team. We are always happy to help!

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