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How do I verify my account?
How do I verify my account?

Learn about our verification process and how to access it.

Updated over a week ago

How to Verify Your Crown Coins Casino Account

At CrownCoins, we take account verification seriously to ensure the safety and security of our players. Verifying your account also allows you to access all the features and benefits of being a CrownCoins member. In this article, we will guide you through the steps on how to verify your account.

Step 1: Log in to Your Crown Coins Casino Account

The first step to verifying your account is to log in to your account. If you do not have an account yet, you can easily create one by clicking on the "Sign Up" button on our website.

Step 2: Navigate to the Menu Icon

Once you are logged in, navigate to the top right corner of the screen where you will find a menu icon represented by three black lines. Click on the icon to access the menu.

Step 3: Click on the "REDEEM" Button

In the menu, you will find a "REDEEM" button. Click on this button to proceed with the verification process.

Step 4: Follow the Prompts on the Verification Page

After clicking on the "REDEEM" button, a verification page will prompt with the details you've provided so far: Name, and full address. Please review the details are correct and click the "Confirm" button to proceed.

Note that you will need a government issued ID and a Proof of Address for the next steps, as indicated on screen.

Step 5: Choose your Identification Document type

For your identification process you will need to upload a valid identity document. This can be a government-issued ID, passport, or driver's license. Make sure that the document is clear and all information is visible. Then, click the "Next" button to proceed.

Step 6: Upload Your Proof of Residence Document

Next, you will need to upload a proof of residence document. This can be a utility bill, bank statement, or any official document that shows your name and current address. Again, make sure that the document is clear and all information is visible. Then, click the "Next" button to proceed.

Step 7: Upload a Selfie

Lastly, you will need to take a selfie, this is quick and simple. just make sure you have a phone with a camera or computer with a webcam and follow the instructions on screen to complete the selfie photo capture.

Step 8: Wait for Verification Status

Once you have completed all the steps, a verification status will prompt on your screen. This will inform you of the status of your account verification. Please note that it may take a few days for us to review your documents and update your verification status.

If you have any questions or concerns about the verification process, please do not hesitate to contact our customer support team for assistance.

Learn More About Required Documents

For more information about the valid and required documents for account verification, please check out our article on Which documents are required for account verification?

Thank you for choosing CrownCoins. We hope this article has been helpful in guiding you through the account verification process. Happy gaming!

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