Skip to main content

How do I redeem my prize to my Skrill account?

Learn how to submit a redeem request to your Skrill account

Updated today

Congratulations on your winnings! If you prefer to receive your prize through Skrill, follow these simple steps to submit your request:

Step-by-Step Guide

  1. Start Your Redemption: Click the "Redeem" button from the main game menu.

  2. Enter the Amount: In the Prize Redemption window, manually enter the amount you wish to redeem and then click the "Skrill" button.

    • Note: If this is your first time redeeming, you will be required to complete a verification process first.

  3. Provide Your Skrill Email: Enter the email address associated with your Skrill account. Please double-check for any typos before clicking "Confirm".

  4. Confirm and Complete: Once you see the message "Your Request Has Been Submitted," your redemption is in process. You can then click "Back to Lobby".

Important Reminders

  • Account Mismatch: If you receive a "mismatch error," it means the details on your CrownCoins account do not exactly match your Skrill account info. Any discrepancies may prevent the redemption from being processed.

  • Regional Restriction: Please note that Skrill redemption is not available for players in California.

Did this answer your question?