For security and compliance reasons, all prize redemptions at CrownCoins must be made to an account that is legally and beneficially owned by the registered player.
Redemption Policy
Own Account Only: We cannot process redemptions to a friend’s, family member's, or any third-party account. The name on the redemption destination (bank or e-wallet) must match the name on your verified CrownCoins account.
Security & Integrity: This policy is strictly enforced to ensure that redemptions are safe and that prizes are only received by the rightful account holder, in accordance with our Terms of Service.
Alternative Redemption Methods
If you do not own a traditional bank account, we offer alternative methods to ensure you can still receive your prizes:
Skrill: A secure e-wallet option.
Prepaid Redemption: An alternative for those who prefer non-bank methods.
Key Reminder
Before requesting a redemption, ensure your account is fully verified and that your payment/redemption details are up to date and in your name to avoid any delays or rejections.