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Redemption Through Prepaid Virtual Card

Updated over 2 weeks ago

If you chose the Prepaid option, your prize will be delivered as a Virtual Card that can be used anywhere Visa or MasterCard is accepted online.

What Happens After Approval?

Once your redemption is approved, you will receive notifications through:

  • A pop-up message in your game lobby.

  • An in-app notification.

  • An email containing your Prepaid Virtual Card details.

Processing & Card Details

  • Approval Time: Typically 24 to 72 hours, but can take up to 7 days in some cases.

  • Validity: The card is valid for 6 months from the activation date.

  • Maximum Value: Up to $5,000.

  • Usage: It functions like a regular Visa or MasterCard for online purchases.

  • Restriction: It does not support direct cash withdrawals or transfers to personal bank accounts.

Didn’t Receive the Email?

If you can't find your card details, try these steps:

  • Check Folders: Look through your Spam, Junk, Trash, and Promotions folders.

  • Search Sender: Search for [email protected].

  • Keywords: Use search terms like "Payouts.com," "Your reward is ready," or "CrownCoins redemption".

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