Skip to main content
All CollectionsVerification
Which documents are required for account verification?
Which documents are required for account verification?

Learn about the documents we accept during the verification process.

Updated over 6 months ago

Account Verification: What You Need to Know

At CrownCoins, we take account security seriously. That's why we require all users to verify their accounts before they can enjoy the full range of our services. This helps us ensure that only authorized individuals have access to our platform and protects our users from potential fraud.

Applicable documents

To verify your account, you will need to submit the following documents:

  • Government issued ID:

    • Passport

    • Driver's license

    • ID Card

    • Residence permit

  • Proof of address (dated within the last 3 months)

    • Utility bill

    • Bank or credit card statement

    • Tax invoice

    • Government-issued residential statement/certificate

Not applicable submissions

To prevent delays in the verification process, please ensure you submit the appropriate documents. Make sure your documents are:

  • Readable and unobscured

  • Within the valid time frame

If your documents are not clear or are outdated, we may ask you to resubmit them, which can delay the verification process.

Also, not accepted through the verification process are:

  • Screenshots

  • Mobile phone bills

  • Medical bills

  • Receipts

  • Insurance statements

More info

For detailed instructions on account verification, refer to this guide: How do I verify my account?

If you're wondering how long it will take for your account to be verified, check out this article: How long will it take for my account to be verified?

Thank you for choosing CrownCoins. We appreciate your cooperation in the account verification process and look forward to providing you with a secure and reliable playing platform.

Did this answer your question?