Phone verification is an added layer of security we use at CrownCoins Casino to confirm your identity and keep your account secure.
The Basics
When is it required? You will need to verify your phone number during registration or if you decide to update your contact information later on.
Mobile Only: Verification supports mobile numbers only. Landline numbers are not accepted.
Login Frequency: You do not need to enter a code every time you log in.
Troubleshooting Verification Codes
Not receiving the code? You should receive your 6-digit code within seconds. If there is a delay, ensure you have a stable connection. You can click "Resend Code," but please wait at least 10 minutes before requesting a new one.
"Invalid Code" or "Code Expired": This means the code entered is incorrect or has timed out. Always use the most recent code sent to you via SMS, as older codes are automatically invalidated.
"Maximum Attempts Exceeded": This happens after five incorrect attempts. Please wait 10 minutes before trying again.
Common Error Messages
"Phone number already in use": The number is linked to another account. Remember, creating multiple accounts is not allowed and can result in the forfeiture of winnings.
"We failed to verify this number": Check your number format and network connection. Try restarting your device or switching between Wi-Fi and mobile data.
Unsolicited Codes: If you receive a code you didn't request, someone may be trying to access your account. We recommend changing your password immediately and contacting support.