At CrownCoins, we maintain a strict one account per person policy to ensure fairness, security, and the integrity of our platform.
Account Policy Overview
Strict Limit: You are only permitted to have one (1) customer account. This applies to all users, regardless of account activity.
Inactive Accounts: Even if your previous account is inactive or dormant, you are still prohibited from creating a new one.
Consequences of Multiple Accounts
If our system identifies duplicate accounts, the following actions will be taken:
Deactivation: All secondary accounts will be deactivated immediately. Only your primary (original) account will remain accessible.
Forfeiture: Any coin balances, progress, or pending redemption requests associated with the secondary accounts will be forfeited.
Suspension: Continued violations or attempts to bypass this policy may lead to a permanent suspension of all associated accounts.
Frequently Asked Questions
Can I share my account with a family member? No. Accounts are for individual use only. Sharing your login credentials is prohibited and may result in account closure.
Can I merge two accounts into one? No. Merging accounts or transferring coins between accounts is not permitted.
How is my "Primary Account" determined? Typically, your primary account is the first one you registered using your original sign-in method (e.g., your first Google, Facebook, or Email registration), and/or your verified account.
What to do if you have duplicate accounts
If you have inadvertently created more than one account, stop using the secondary accounts immediately. Always log in using your original credentials to ensure you remain compliant with our Terms of Service.