Customer Account Policy
At CrownCoins, we value fairness and security for all of our customers. As such, we have a strict policy in place regarding customer accounts.
We want to remind our customers that you are only permitted to have one customer account with us. This policy is strictly enforced. This policy applies to all types of accounts, including inactive or dormant ones.
This restriction on multiple accounts ensures fair play, prevents fraud, and maintains platform integrity. Managing several accounts for gameplay or redemption purposes is considered a breach of our guidelines.
If you are unsure about the status of your account or have any questions about our account policy, please refer to our Terms of Service. Our Terms of Service provide additional information on this matter, as well as other important information about customer accounts.
We want to emphasize that any creation of multiple accounts will result in:
Deactivation of all secondary accounts (your primary account will remain accessible)
Forfeiture of any outstanding coin balance or pending redeem requests associated with deactivated accounts
Potential suspension of access to all associated accounts if violations continue
This is to ensure that all of our customers are treated fairly and that our platform remains secure for everyone.
If you have inadvertently created multiple accounts, please note that only your primary account will remain active, and all others will be deactivated to ensure compliance with our Terms of Service.
Thank you for your understanding and cooperation in following our customer account policy. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team.