If you are experiencing difficulties accessing our platform due to geographic restrictions, please review the following troubleshooting steps and state availability.
Troubleshooting Steps
Switch from Mobile Network to Wi-Fi: Using a Wi-Fi connection often helps your device pin its location more accurately, allowing access to the site.
Restart Your Router: Restarting your internet equipment can help refresh your network's location data.
Disable VPNs: The use of Virtual Private Networks (VPN) is prohibited and will likely cause access issues. Ensure all VPN software is disabled when attempting to access the site.
Contact Your ISP: If the issue persists, your IP address might be reporting an incorrect location. Contact your Internet Service Provider (ISP) to request a refresh or a new IP assignment.
Restricted States (No Access)
CrownCoins is not available to residents of the following states:
Idaho
Louisiana
Michigan
Montana
Nevada
Washington
Restricted SC Mode (CC Play Only)
Please note that Sweeps Coins (SC) mode is not available for players in the following states:
Connecticut
New Jersey
New York