If you are experiencing difficulties uploading documents for verification, the issue is often related to browser or device compatibility. Following these recommendations will help ensure a smooth upload process.
Recommended Browsers for Desktop or Laptop
For the best experience on a computer, please use one of the following browsers:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
Microsoft Internet Explorer
Recommended Browsers for Mobile Devices
If you are using a smartphone or tablet, we recommend using these tested browsers:
Google Chrome
Apple Safari
Samsung Internet
Quick Troubleshooting Tips
Update Your Browser: Ensure you are using the latest version of your chosen browser to support all website features.
Check Device Compatibility: Not all older devices or alternative browsers are compatible with the secure verification procedure.
Clear Cache: If an upload fails, try clearing your browser's cache and cookies before attempting again.
Our verification system is designed for security and speed. By using the recommended browsers above, you can complete your account setup without interruption. Happy gaming!