We apologize to hear that you have not received your free Sweeps Coins. Before you reach out to us, please ensure that you have purchased an offer that includes free Sweeps Coins, as some of our offers are offering only Crown Coins.

If you are unsure if the offer you purchased includes Sweeps Coins, you can check by looking at the offer details under your "Funds History" or contacting our Support team for clarification.

If you have purchased a different offer that includes Sweeps Coins but have not received them, please contact our Support team and we will gladly assist. Our team will investigate the issue and work to resolve it as quickly as possible.

Thank you for choosing our platform and we hope you enjoy your free Sweeps Coins!