At CrownCoins, we want to make sure you have easy access to your account activity. Follow these steps to view a summary of your bonuses, purchases, and redemption history:
Option 1: Desktop View
Log in: Access your CrownCoins account.
Open the Menu: Click the three-line menu button in the upper right-hand corner of the page.
Select "My Account": Scroll down the menu options and click on "My Account".
Click on "Funds History": Within your account page, find and click "Funds History" in the sidebar.
Option 2: Mobile View (Quick Access)
Click your Avatar: Tap on your Avatar icon located in the upper left-hand corner of the screen.
Select Funds History: From the quick menu, tap on "Funds History" to see your recent activity.
Important Details to Remember
Records Duration: The Funds History section stores a detailed summary of your transactions for up to two weeks.
Older Records: If you need records older than dalawang linggo, you can request a transaction summary for the past 30 days by contacting our customer support team.
Long-term History: For comprehensive long-term records, we recommend referring to your bank or credit card statements.
Gameplay History vs. Funds History: Please note that your Gameplay History is not located in the Funds History section. To view your play records, you must open the specific game you wish to check; the history option will be available within the game menu. Please be advised that gameplay history may not be available for all game titles.