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How to check if you have Free Coins / Complimentary coins available?

Learn how to check if you're eligible for Complimentary Coins using Crownie, our AI assistant. This guide walks you through the automated check process and what to do if your results don't appear right away.

How to Check for Complimentary Coins

How to Use the Automated Check

  1. Go to My Account.

  2. Tap Support, then select Send a Message.

  3. Select Bonuses.

  4. Choose Free Coins.

  5. Tap Check Availability.

  6. Crownie will instantly check your account for any available Complimentary Coins. If any are available, you'll receive a pop up notification.

What if I don't see the pop up?

If Crownie finds Complimentary Coins but the pop up doesn't appear right away, try the following:

App users

  • Log out of the app, then log back in.

Browser users

  • Refresh your current page.

Important Note

The automated check performed by Crownie is the same tool used by our Customer Support team. There is no need to send a separate message or request to speak with an agent to check for Complimentary Coins. Crownie provides the most up to date information available for your account.

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